How to support a family member with gambling problems

Updated

Start a calm conversation, agree financial boundaries and use consensual protection without sharing browsing history.

At a glance
  • Talk about specific concerns without blame.
  • Agree boundaries before taking on debts or money management.
  • Dando shares protection status, not browsing history, with linked people.

Start with a conversation

Choose a calm time and describe what you have noticed. Ask what support the person wants. Avoid treating website blocking as proof that gambling has stopped; offline gambling and other routes may remain possible.

Agree how you will help

Discuss spending boundaries and get qualified advice before taking on debt obligations. You can seek support for yourself as well.

With consent, connect as a guardian or pair two user accounts for mutual protection. Agree how to handle release requests and messages. A connection is a support arrangement, not access to the other person’s browsing or search history.

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Frequently asked questions

Can a guardian see visited sites?

No. Linked people see protection status and requests, not the browsing and search history.

Can two users support each other?

Yes. Both keep their own blocking and can review each other’s release requests after agreeing to connect.

Sources & further reading

NHS: Help for problems with gambling (UK, English)

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